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    Home/Platform
    The Chaperone platform

    The platform behind peer support at scale

    For payers, employers, providers, and public-sector programs, Chaperone is a configurable peer-support, care-navigation, and engagement platform: trained Peer Coaches at the center, intelligent guidance behind the scenes, and the operational infrastructure to deploy and run it safely across the populations you serve.

    Talk to our team Explore peer support
    What Chaperone is

    Support, navigation, and engagement in one connected platform

    Most “support apps” stop at a chat window. Chaperone is built for organizations that need to deliver human peer support, guide people to the right next step, and keep that support continuous, supervised, and accountable across whole populations.

    Humans at the center

    Trained Peer Coaches lead every relationship. The platform exists to support them, not to stand in for them.

    AI that assists

    Intelligent guidance handles routing, summaries, and check-ins so people reach the right support faster, always supervised.

    Built to run at scale

    Scheduling, messaging, programs, reporting, and admin controls keep support continuous across populations and deployments.

    Explore the platform

    Eight capabilities, one coordinated system

    Each capability works on its own and gets stronger together. Dive into any area to see how it supports your people and your teams.

    Peer Support

    Trained Peer Coaches who meet people with lived experience, trust, and practical guidance, under structured supervision.

    Meet the Peer Coach model

    Intelligent Guidance

    AI-assisted routing, check-ins, summaries, and recommendations that help people and teams take the right next step.

    How AI assists

    Care Navigation

    Guided pathways that connect people to the right resources, programs, and human support: before, between, and beyond traditional care.

    See how navigation works

    Programs, Tools & Assessments

    Structured programs, self-guided tools, and check-in assessments that give people momentum and give teams meaningful signal.

    Browse programs & tools

    Scheduling & Messaging

    Secure messaging and flexible scheduling that keep conversations going and make it easy to connect with a Peer Coach.

    See scheduling & messaging

    Admin & Reporting

    Dashboards and reporting that show engagement, capacity, and quality, so program owners can manage with confidence.

    Explore admin & reporting

    Configurable Deployments

    White-labeled or co-branded, with configurable access models and population-specific content. One platform, fit to your people.

    See deployment options

    Safety & Governance

    Escalation protocols, supervision, and oversight built in from the first conversation. Safety is a design principle, not an add-on.

    Review safety & governance
    Everything togetherNot sure where to start?Tell us about your population and goals, and we’ll walk you through how the pieces fit for your organization.Talk to our team
    How it fits together

    A continuous loop, not a collection of features

    Someone reaches out. Guidance routes them to the right Peer Coach. Programs and check-ins keep things moving. Reporting closes the loop for your team, and safety oversight runs across every step.

    Follow a navigation journey
    • Reach out: natural-language access connects people to support
    • Get matched: guidance routes to the right Peer Coach
    • Stay supported: programs, tools, and check-ins keep momentum
    • Coordinate care: navigation links to the right next resource
    • Measure & improve: reporting shows engagement and quality
    • Stay safe throughout: supervision and escalation span every step
    Our operating principle

    AI when it helps. Humans where it matters.

    Intelligent guidance speeds up routing, drafts summaries, and surfaces signals so Peer Coaches and care teams can focus on people. It works in the background and under human supervision. It never becomes the relationship and never replaces a coach, clinician, or crisis service.

    See our AI guardrails
    Let’s talk

    See the whole platform working for your population

    Start a conversation about your goals, or get routed to the right support path, and we’ll show you how the pieces fit together.

    Talk to our team
    Chaperone. Health
    No One Navigates Alone.

    Scalable peer support and intelligent care navigation for the populations you serve. Human connection before, between, and beyond traditional care.

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    In crisis? Call or text 988
    PrivacyTermsHIPAA NoticeGet crisis support

    Peer support is not therapy, clinical treatment, diagnosis, crisis counseling, or emergency care. Peer Coaches provide non-clinical support, practical navigation, encouragement, and connection. When someone needs a higher level of care, Chaperone helps route them to appropriate resources. If you are in immediate danger or experiencing a crisis, call 911 or call or text 988 (Suicide & Crisis Lifeline).